Listing policy
Listing & Information Policy
How listings appear on TripTock, how they're kept accurate and how owners can correct or remove them.
Where listings come from
Listings on TripTock come from owner submissions, public data sources and local research. We focus on independent and small businesses along the coast, but larger venues and chains may also appear where relevant.
Which source takes priority
Verified owner-supplied information takes priority over older public information. When sources conflict, we keep the uncertain field unpublished or mark it for review rather than choosing the most convenient answer.
Event information and expiry
Events may be supplied by organisers or venues, or taken from published event information. Current-event pages use UK dates and verified event times to remove expired events. If an end time is missing, TripTock uses a conservative grace period and never invents a precise finish time.
Accuracy
We check listings before they go live and update details when we receive new information. Even so, opening times, prices and availability change frequently — visitors should always confirm key details directly with the business before travelling.
Owner edits and claims
Business owners can claim their listing to edit details, add photos, set opening hours and respond to enquiries. Verification is required — see Business Owners.
Removals
If information is wrong, a business has closed or changed ownership, or a listing should be removed, use the correction formor email info@triptock.uk. Please include the listing URL and the detail that needs checking.
Reviews and ratings
TripTock does not publish user reviews or invented ratings. We don't fabricate awards or "verified" badges that aren't earned. Featured and claimed badges only appear when a real action has been taken by the business owner.