Frequently asked questions

The short answers to the things people ask most often.

Is TripTock free to use?: Yes. Visitors can browse TripTock for free.
Do I need an account to browse?: No. You can browse events, places and local guides without an account.
How do I add my business?: Use the Add your business page. Listings are reviewed before going live.
How do I claim an existing listing?: Use the claim option on the listing or business-owner page, or visit Claim a listing. TripTock checks ownership before giving edit access.
What does Featured mean?: Featured is a paid placement for extra visibility. It is not the same as verified or owner managed.
Are reviews on TripTock real?: Reviews are being prepared and are not yet available on every listing.
Why is the information on a listing wrong?: Details can change. Visitors should confirm directly with the business, and owners can claim listings to update information. You can also email info@triptock.uk to flag a correction.
Where does TripTock cover?: TripTock focuses on the Lincolnshire Coast, including Skegness, Ingoldmells, Chapel St Leonards, Mablethorpe, Sutton-on-Sea, Cleethorpes and nearby areas.
How do refunds work for paid features?: Refund terms are shown before purchase and in TripTock's Terms and refund policy.

Still stuck? Email info@triptock.uk.